Step into a role that lets your communication skills shine as a Seasonal Customer Care Representative. This position is perfect for those who enjoy interacting with people and making a meaningful impact on their day. As part of the Customer Experience Team, you’ll engage with clients across the United States, helping navigate their online shopping journeys via email and live chat.
This remote position offers the chance to flexibly manage your schedule while connecting with customers and assisting them through various inquiries. We equip you with the necessary training to excel, leaving room for growth opportunities—all you need to bring is your enthusiasm, professionalism, and a flexible work approach.
What you will be doing:
- Communicate with customers through email and live chat to enhance their shopping experience.
- Listen attentively to customer needs, providing guidance and solutions to ensure satisfaction.
- Help resolve issues efficiently, turning potential challenges into moments of customer loyalty.
Requirements:
- Must have access to a device with internet capabilities for social media and website chat functions (Phone/Tablet/Laptop).
- Ability to work independently while adhering to detailed instructions.
- Availability to work 20+ hours per week.
- Stable and reliable internet connection.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed:
- Entry-level position; thorough training will be provided.
- Strong independent work ethic and precise attention to procedural details.
- Ready to start work with minimal delay.
Hours per week: Flexible, ranging from 20 to 40 hours per week.
Location: Remote work online from any location in the United States.
We are actively seeking individuals who are ready to begin immediately and join a dynamic team dedicated to exceptional customer service. Apply today to take the first step towards a rewarding career in customer care.