Imagine a role where your communication skills and knowledge of financial markets catalyze customer success and satisfaction—all from the comfort of your chosen environment. We’re seeking a Customer Support Specialist to provide stellar support through live chat, addressing customer needs related to installation, training, and troubleshooting. This position is perfectly suited for someone who thrives in a dynamic, digital setting and possesses a keen ability to solve problems while delivering exceptional service.
What You Will Be Doing:
- Operate as a live chat agent, offering support and solutions to customers in real-time on the company’s website.
- Manage a variety of inquiries each day, ranging from simple operational questions to more complex issues requiring detailed support.
- Enjoy the flexibility of setting your own hours, logging in to handle customer interactions during your shift, and logging out with the satisfaction of a job well done—and payment processed daily.
Contract Length: No fixed term.
Rate: $35 per hour.
Skills/Background Needed:
- Must have access to a device capable of handling social media and website chat functions (Phone/Tablet/Laptop).
- Ability to work independently and maintain high productivity without direct supervision.
- Strong ability to adhere to detailed instructions and steps for problem-solving.
- Availability of at least 5 hours per week.
- Stable and reliable internet connection.
Hours Per Week: Flexible, between 5 to 40 hours per week.
Location: This is a remote position, open to candidates across the globe, with a preference for those in the United States.
If you’re geared up to apply your customer service and communication skills in a role that offers daily rewards and real-time interaction, we encourage you to apply today.