Embark on your career path as a Remote Chat Support Executive, a vital role within the customer service team. This position offers a fantastic chance to not only refine your customer interaction skills but also to gain comprehensive experience in the eCommerce sector. No prior experience is needed as full training is provided, making this an ideal position for those looking to enter the customer service field.
This role allows you to work remotely and manage communications via email and chat. You’ll assist customers with various inquiries and issues related to products, providing solutions that uphold the brand’s standards of communication and conduct.
What you will be doing:
- Respond to customer queries and guide them through order processes and site navigation via chat and email.
- Resolve problems efficiently, ensuring customer satisfaction and loyalty.
- Maintain professionalism and uphold the company’s brand standards in all interactions.
Requirements:
- Must have access to a device capable of handling social media and website chat functions (Phone/Tablet/Laptop).
- Ability to work independently and follow instructions carefully.
- Minimum availability of 10 hours per week.
- Consistent and reliable internet connection.
Contract length: Open-ended.
Rate: $35 per hour.
Skills/background needed:
- This is an entry-level position; comprehensive training will be provided.
- Strong ability to manage time and tasks efficiently with great attention to detail.
Hours per week: Flexible, ranging from 10 to 40 hours per week.
Location: Remote work online, with a preference for candidates within the United States.
If you’re eager to start a career in customer support and gain invaluable eCommerce experience, please apply today!