Embark on a career as a Customer Service Chat Support Agent, where every conversation enhances customer satisfaction. This role is perfect for communicators looking to impact customer experience positively. With no previous experience required, all the necessary training is provided, making this an excellent opportunity for those starting their career journey.
Your primary task will be to manage email and live chat interactions for various campaigns, ensuring customer queries are resolved effectively and efficiently.
What you will be doing:
- Engage with customers via live chat on websites and social media, answering inquiries, providing product links, and promoting discounts.
- Deliver timely and accurate responses to ensure a positive customer experience.
Requirements:
- Access to a device with internet capabilities for managing social media and website chats (Phone/Tablet/Laptop).
- Ability to work autonomously and follow instructions precisely.
- Available to work a minimum of 5 hours per week.
- Stable internet connection.
Contract length: Open-ended.
Rate: $35 per hour.
Skills/background needed:
- This is an entry-level position; full training is provided.
- Must have a proactive approach and be detailed-oriented in managing communication.
Hours per week: Flexible, ranging from 5 to 40 hours per week.
Location: Remote work online, preference for candidates within the United States.
We are looking for motivated individuals ready to start immediately. If you are prepared to join a team dedicated to outstanding customer service, please apply today to get started!