Are you ready to join a dynamic customer support team and make a real impact from the comfort of your own home? We are currently seeking dedicated Online Chatting Assistants who can provide exceptional customer service across various platforms. This fully remote position offers the flexibility to work with multiple clients, addressing their needs through live chat, emails, and occasionally handling multiple accounts simultaneously.
What You Will Be Doing:
- Act as the first point of contact for customers visiting business websites, assisting them with inquiries such as discount codes and refund policies.
- Utilize a comprehensive guide to answer common questions and escalate more complex issues to supervisors as needed.
- Ensure a smooth and efficient customer experience by providing accurate and timely information.
Rate: $35 per hour
Contract Length: Open-ended
Skills/Background Needed:
- Must have access to a laptop, phone, or tablet capable of accessing social media and website chat functions.
- Ability to work independently and follow instructions meticulously.
- Must be available to work 20-40 hours per week.
Hours per Week: Flexible, ranging from 20 to 40 hours based on business needs.
Location: This position is remote, ideal for candidates across the globe, with a preference for those located in the United States.
The demand for competent and reliable online chatting assistants is increasing globally. If you are enthusiastic about delivering top-notch customer service and are ready to start immediately, please apply today!