Exciting opportunities await in the dynamic field of website chat assistance! We are partnering with various businesses in India to fill multiple positions for this role. As a Website Chat Assistant, you’ll be the frontline in interacting with customers, providing live chat support and sales assistance directly on business websites—all from the comfort of your home.
Roles: In this role, you are tasked with delivering first-rate customer service. Your day will involve managing customer interactions to foster loyalty and retention. This includes answering questions about products, handling compliments, and addressing complaints. You will also be responsible for safeguarding the company in high-stakes situations, such as dealing with complaints about product issues.
Contract Length: Open-ended
Rate: $35 per hour
Skills/Background Needed: You will need a device capable of accessing social media and website chat functionalities (such as a phone, tablet, or laptop). Independence, strong adherence to detailed instructions, and the availability of 20+ hours per week are crucial. A dependable internet connection is also required.
Hours per Week: Flexible, ranging from 20 to 40 hours per week
Location: This is a remote role ideally suited for applicants globally, with a preference for those based in the United States.
The demand for live chat support assistants is rapidly growing globally. If you are prepared to start immediately and are looking for a role that combines flexibility with the opportunity to engage directly with consumers, please apply today!